TERMS OF SERVICE
Last Updated: March 14, 2026

These Terms of Service ("Terms") govern your access to and use of the website www.aiagentsimple.com and the AI automation services provided by AiAgentSimple ("Company", "we", "us", or "our").
By accessing the website or using the Services, you agree to be bound by these Terms.


DESCRIPTION OF SERVICES


AiAgentSimple provides artificial intelligence agents, automation workflows, and software tools designed to assist with business operations, communication, customer support, and data processing ("Services").

The Services are provided as a technology platform only.
The Company does not provide legal, medical, financial, psychological, or other regulated professional services.


TECHNOLOGY PROVIDER STATUS


AiAgentSimple acts solely as a software and technology provider.

The Company does not supervise, control, or participate in the professional activities of the Client.

The Client remains solely responsible for all services provided to their own customers, patients, users, or clients.

Nothing in these Terms shall be interpreted as creating a partnership, joint venture, employment, agency, or professional relationship between the Company and the Client.


NATURE OF AI SERVICES


The Client acknowledges that artificial intelligence systems are probabilistic and may generate inaccurate, incomplete, biased, or misleading outputs.

AI-generated content may contain errors, hallucinations, or incorrect interpretations.

The Client agrees that all outputs must be reviewed and approved by a qualified human before use.

The Company does not guarantee accuracy, reliability, or suitability of any AI-generated output.


NO PROFESSIONAL ADVICE


The Services are provided strictly for informational, administrative, and automation purposes.

The Services do not constitute legal, medical, financial, tax, psychological, or other professional advice.

The Client agrees that the Services are not a substitute for professional judgment.

The Client must ensure that all AI-generated content is reviewed by a licensed professional before being used in any regulated or professional context.


HIGH-RISK USE DISCLAIMER


The Services are not designed for use in high-risk environments, including but not limited to:

medical diagnosis or treatment
legal advice or legal drafting without review
financial or investment decisions
mental health or psychological treatment
any activity where errors may result in injury, liability, malpractice, or damages

Any use of the Services in such contexts is at the Client's sole risk.

The Company shall not be liable for any consequences arising from such use.


CLIENT RESPONSIBILITY


The Client agrees to:

use the Services in compliance with all applicable laws
provide accurate and lawful data
review all AI outputs before use
ensure human supervision where required
comply with professional regulations applicable to their field
comply with GDPR, EU AI Act, and all data protection laws

The Client is solely responsible for how the Services are used.


THIRD-PARTY CLAIMS


The Company shall not be liable for any claims made by third parties, including but not limited to:

patients
customers
clients
users
business partners
government authorities

arising from the Client’s use of the Services.


DISCLAIMER OF WARRANTIES


The Services are provided "AS IS" and "AS AVAILABLE".

The Company makes no warranties, express or implied, including but not limited to:

fitness for a particular purpose
accuracy
reliability
availability
non-infringement
error-free operation

Use of the Services is at the Client’s sole risk.


LIMITATION OF LIABILITY


To the maximum extent permitted by applicable law, the Company shall not be liable for:

loss of profits
loss of data
business interruption
reputational damage
professional malpractice claims
AI errors or hallucinations
third-party claims
regulatory penalties
incorrect decisions based on AI output

In any case, total liability shall not exceed the amount paid by the Client in the three (3) months preceding the event.

Nothing in these Terms excludes liability where exclusion is not permitted by law.


INDEMNIFICATION


The Client agrees to defend, indemnify, and hold harmless the Company, its owner, employees, and partners from any claim, damage, loss, or legal action arising from:

use of the Services
misuse of the Services
violation of laws
professional activities of the Client
use of AI output without review
claims from third parties

including legal fees.


THIRD-PARTY PROVIDERS


The Services may rely on third-party providers including but not limited to:

OpenAI
Anthropic
Google
AWS
Cloud providers
API platforms
automation tools

The Company is not responsible for outages, errors, or failures caused by third parties.


FORCE MAJEURE


The Company shall not be liable for delays or failures caused by events beyond reasonable control, including:

internet outages
API failures
cyber attacks
natural disasters
government actions
strikes
service interruptions

Performance is suspended during such events.


INTELLECTUAL PROPERTY


All software, code, prompts, workflows, and systems remain property of the Company.

Client data remains property of the Client.

The Client grants the Company the right to process data for providing the Services.


TERMINATION


Either party may terminate the Services at any time.

Access may be suspended for violation of these Terms.

No refunds unless required by law.


COMPLIANCE WITH LAWS AND AI REGULATIONS


The Client is responsible for compliance with:

GDPR
EU AI Act
professional regulations
consumer laws
data protection laws
local and international regulations

The Company is not responsible for unlawful use of the Services.


GOVERNING LAW


These Terms shall be governed by the laws of Italy.

Any dispute shall be subject to the exclusive jurisdiction of the courts of Italy.


CONTACT


[email protected]